Louisiana Grills LG1200BL Black Label Wood Pellet Smoker and Grill -with smart technology 10640

Louisiana GrillsSKU: 10640

Price:
$1,199.99

AspenHomeDacor.com LLC BBB Business Review

Description

At Aspen we take the worry out of "unknown" shipping costs 

 Even The Big Items Ship Free!*

Most orders in the contiguous United States that are over $89 ship free* with Standard Ground Service. Orders under $89 will be charged a flat shipping fee of $19.95. Orders containing individual items that are less than $89 will ship free only if the entire order totals more than $89. Certain products due to weight and/or dimensions and/or destination location (see "shippers and "indirect locations" below") even if the product prices exceeds $89, will be charged for shipping. 

 Ground Shipping Policy

All orders in the Contiguous United States that are over $89 ship free* with Standard Ground Service. Orders under $89 will be charged a flat shipping fee of $19.95. Orders containing individual items that are less than $89 will ship free only if the entire order totals more than $89. Expedited delivery options are available upon request. Simply contact us via email and we'll secure expedited shipping information from the manufacturer and get right back to you. Expedited shipping only affects the time in transit, not the ships-within time. Shipments that are required to ship by air are not eligible for free shipping. We must have a residential or commercial physical address in order to ship any item; PO Boxes and Military (APO/FPO) addresses are not accepted. If a non-physical address is entered we will contact you to obtain a physical address. If we are unable to do so and the item ships, fees may apply for reshipment. For items shipped via freight (most items that we sell), service is curbside delivery and must be signed for by a responsible party at time of delivery. 

Ships-Within Time

This indicates the time needed to receive, process and ship your order after it has been placed and payment information is secured. Ships-within time can vary on each individual item within your order. Its the customer's responsibility to check the "ships-within time" shown on each product page prior to submitting your order.  Standard Ground Shipping takes between 5-7 business days to arrive at its destination so add this time to "ships-within time" to estimate your arrival date. If you have multiple items in your order, It's not uncommon for you to receive each item separately as items can and do ship from our different U.S. warehouses. Some items are “Custom - Made to Order” and may take longer to ship. Such orders can not be cancelled. Its the customer's responsibility to check the "ships-within time" shown on each product page prior to submitting your order. 

Expedited Shipment

If a product needs to be expedited, you will need to contact us for a quote, estimated shipment date and estimated arrival date.. Expedited Shipment costs are the responsibility of the customer.

*Shippers and "Indirect Locations"

 *There are a number of locations within the United States where shippers have to add an up-charge due to the location being considered "Indirect Locations" or "remote" areas. These locations are noted below. Should this occur Aspen will contact you to advise you of the additional charges for your approval as we can not absorb the additional costs. Before placing your order, you should contact us at 530-718-0471 and request a freight quote for the "up charge" to deliver to your address.

Indirect Points

AO = Arizona Indirect, BU = Buroughs of NYC Indirect, CE = Colorado Indirect, 
CP = California Indirect, FK = Florida Keys, MH = Manhattan Island NY Indirect, MT = Montana, MV = Martha's Vineyard Cape Cod, NO = Nevada Indirect, OO = Oregon Indirect, UO = Utah Indirect, UP = Upper Peninsula, Michigan, Wisconsin, WO = Washington Indirect, WY = Wyoming

*Broil King Products may be excluded for 100% free shipping due to low margins and high weight products. Customer will be notified if additional costs will be required.

 

Aspen offers a 100% Price Match Guarantee.

We work hard to ensure that we offer the absolute best prices online for you, our customer. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund you the difference. We want you to feel confident that you are getting the absolute best price for the products you are purchasing. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date, we'll also refund the difference.

To request your partial refund email us with a link to the same product on our website, or the competitors website within six months from the date of your order and we will process a credit accordingly.

Our 100% Price Match Guarantee has some limitations:

  • You must have purchased the item from our website before requesting your Price Match Guarantee
  • Promotions such as manufacturer sales promotions, rebates, buy one get one free offers are not eligible 
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The competitor can not be a discounter or auction website (ie; eBay, Overstock.com, Amazon.com, Wayfair, Home Depot, Lowes, Target, etc)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and shipping charges if any, but excludes sales tax
  • Excludes Mr. BBQ Fire Pits, Fire Tables, Bond Manufacturing (all products)
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AspenHomeDacor.com LLC BBB Business Review

We have a 100% satisfaction guarantee.  We want happy customers who will want to continue to shop with us. Our policy is  a 60 day return for those products that are not considered "custom" or "special order". Those products that are considered "custom" or "special" order can not be cancelled.

60-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund less the cost of the original and return shipping.

Customer Reviews

Based on 6 reviews
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R
Roger Copple
NPS score:
Likes: Fast shipping.
Improvements: N/A
Fast Shipping!

Product came without any damage. AspenHomeDacor shipped the grill quickly.

M
Michael Bissey
NPS score:

Louisiana Grills LG1200BL Black Label Wood Pellet Grill-with smart technology 10640

Thank you Michael for taking time out of your busy day to review your purchase of your new LG1200 Black Label grill. I'm sure you're enjoying every minute of it. Do let us know if we can help you with anything else and be sure to send some pictures of your new grill smoking your best recipe!

Judith, owner

G
Gregory G Shields
NPS score:
Likes: Price and speed of delivery
Improvements: Would be nice to have additional accessories to purchase for the grills
Pellet Grill

Excellent communication, and fast delivery.

G
Greg Peterson
Got a Replacement Grill...All Good

I really wanted this grill after reading about it on line. Found one at Aspen Home Dacor and ordered. When it arrived I put it together and it blew two fuses almost immediately. Louisiana Grills thought it may be the control board or ignitor was bad. Unfortunately with Covid, a lot of the parts were back ordered for a while so I asked for a replacement grill. The staff at Aspen Home Dacor went to bat for me with Louisiana Grills and soon I had a replacement grill delivered to my door. So far so good. Excellent customer service ending with the grill I wanted.

R
Ryan Sultan
Awesome service and product

Contacted Judith the owner from a web search to find the smoker I had decided on already. She was so quick to reply from California to me in North Carolina. Answered all my questions and was a pleasure to work with on this large purchase. She explained the shipping process and was spot on. Ordered on a Monday and had the smoker within 72 hours, FREE SHIPPING at the time for a 250lb unit. Highly recommend!!!! Thank you!!!!

Thank you Ryan for a great review. We enjoyed working with you in getting the grill you wanted.. Come back and see us again for other patio needs that we can help you with.
Judith, Owner
Aspenhomedacor.com

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