Here at our mission is to always consider our customers needs first, to always ensure that quality products are curated for the best quality available, and shipped from the United States.  Happy customers is our number one goal! Here's a sampling of what people are saying!

Another happy customer:

Hi Judith - Owner,

First let me apologize for this delay. My grill arrived sometime ago. Thank you for all your time and effort at personally assisting with communication. You certainly achieved your "primary focus" around customer care! The box arrived looking as though it was awaiting pick up at the warehouse, impressive. It was a fab experience dealing with you and your company, Aspen Home. 

All the best to you.
With sincere respect,

Fabulous....  I ran the supply chain operations for major retailer back in the day. I am impressed that you would take the time to respond to me on  Sunday let alone at all!  Your customer service obviously a focus!  Good for you!  Greg - Texas

Best customer service ever. I will definitely be back. Thank you! 

Patty P, Michigan  

 Judith, the fireplace arrived yesterday afternoon in perfect condition…..R+L Carriers did an awesome job communicating and making it easy for me. I got it unpacked last night and got it set up to be sure it worked correctly and everything was good. We really like it, its going to be awesome in our basement living room. Cant wait to get it installed and enjoy family time down there. Thank you for all your help, you have been absolutely awesome to do business with.

Tim Burlington KS

Judith, you are an absolute sweetheart and I appreciate your EXCELLENT customer service.  I’m an old dinosaur and appreciate the chance to talk to someone about matters like this.  I tried to talk to someone about this fireplace for several days and you are the only person who returns calls and is willing to spend any time helping a prospective customer.  That is why I bought it from you! Golly I hope this pleases my wife!!

Tim, Burlington Ks.

Dear Judith , we are thrilled with our fire pit and yes we will shop for more items on your website. Thank you for your time and your attention in taking great care of us . 

T.S - Richmond VA

Hi, we received and assembled our new Chesapeake Fire pit. We love it. Thank you for such great customer service!

J.B.  Savannah GA

 Hello Judith, I love my grill. I cooked out the other day and I’m getting ready for my my birthday this weekend. I made some cowboy ribeye steaks, chicken wings, and hot sausages so far. Oh my... this primo holds the heat so WELL I named my primo after my mom because she helped me put it together.. So I named my primo - “Queen Red Marie”  B.S.  Mt. Union - PA

Thank you so much! Love Love it! We received Fire Table yesterday and enjoyed it last evening. Customer Service is 100% Thank you Again From  customers That are happy ones from the ordering to the delivery. I’ll send pics soon! 

R&L - Fairfield  VA

 Thank you, Judith!  I appreciate your help and communication!  Great place to shop!  

J.S. Cumming  GA

 Judith, YOU are amazing. I’ve seen no better in customer service in 58 years. 

R.B. Phoenix AZ

Hi Judith,

We couldn't be happier with our fire pit! Customer Service from order to delivery has been top notch! Your customer service is absolutely the best! Thank you!

C B Cameron Park, Ca

Hello, and thank you. We're looking forward to your fire pit. Web site was nice and easy to use. I will be buying more things in the future. Thanks

Brian R. Palmcoast FL

Thank you Judith – your Customer Service has been fantastic! Much success to you in 2021

 Joe Murphy, Arkansas

Judith et al, thank you again for going above and beyond to get the back ordered item delivered in record time. It arrived today and I will be able to open it tomorrow evening. I recognize and appreciate your top shelf customer service throughout the process, including weekend updates.

Cheers,Paul Reimel, N.C.